Get in Touch

CONTACT
US

Have a question about an order, a saber, or a custom request? We respond to all inquiries within 24 hours.

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Email
Direct Support
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Workshop
Blackforge Workshop
Workshop & shipping
112 W Glenlake Ave
Roselle, IL 60172
Mailing address
780 W Army Trail Rd, Suite 267
Carol Stream, IL 60188
john@blackforgeworkshop.com
305-336-8100
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Response Time
Within 24 Hours
Monday through Friday. We take weekends off but check messages for urgent issues.
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Order Support
Have Your Order Number Ready
Including your order number in your message lets us pull up your details immediately and respond faster.
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Custom Requests
Looking for Something Specific?
We can source over 85 character hilts. If it's not in our catalog, ask — we can likely get it.
Send Us a Message
Fill in the form and we'll get back to you within 24 hours.
We respond to all messages within 24 hours, Monday–Friday.
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FAQ
Common questions answered
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Shipping
Delivery times & costs
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Returns
30-day return policy