SHIPPING
POLICY

Free local delivery within 10 miles of our Roselle, IL workshop on orders of $25 or more.

Deliveries go out on Tuesday and Thursday only. Items are printed to order (2–3 days), then delivered on the next Tuesday or Thursday. We'll text or email you before we head your way.

Choose Local delivery at checkout. It shows up automatically when your address is in range.

It depends what you ordered, so here it is plainly.

In stock — ships within 1–3 business days.

Made to order — prints, display stands and cosplay pieces are produced after you order. Each product page shows its own lead time, and the clock starts when payment clears.

Sabers not held in house — some models come in for your order rather than shipping from our shelf. These can take up to 3 weeks to reach you.

Custom work — timeline agreed with your quote, before any work starts.

A mixed order ships complete, timed to the longest lead time in the basket. If you'd rather we split it, ask — we can send the ready items first, though shipping is charged twice. Orders placed on weekends or public holidays are processed the next business day, and you'll get a confirmation email with tracking once your order dispatches.

All orders ship with full tracking. Your tracking number will be emailed once your order dispatches. Allow 24–48 hours for tracking information to update after you receive your shipping notification.

International orders may be subject to customs duties and import taxes upon arrival in your country. These charges are the responsibility of the customer and are not included in our shipping fees. We have no control over customs processing times or fees.

If your order arrives damaged or does not arrive within the estimated delivery window, contact us at john@blackforgeworkshop.com with your order number. We will work with the carrier to resolve it as quickly as possible.